Frequently Asked Questions about Benchmark

image

Benchmark FAQs

Service Plans and Safety


Q: What lifestyle options are available at Benchmark?


A: Benchmark offers one or more lifestyle options at each community, ranging from Independent Living, Assisted Living, Memory Care, Respite Care, Skilled Nursing Care, Continuing Care Retirement Communities as well as coordination of hospice and other care services. If you’re not sure what type of living arrangements or care services you want or need, contact a Benchmark community near you and discover what option is right for you.


Independent Living
Benchmark’s Independent Living option is designed specifically for seniors looking for a carefree lifestyle without the burdens of maintaining a home. Our independent living residents seek out the active and maintenance-free lifestyle our beautiful communities have to offer.

See Independent Living FAQs


Assisted Living
Residents who choose Benchmark’s Traditional Assisted Living get senior living at its best – secure, at ease, pleasant and supportive. From assistance with basic activities of daily living and dressing, to transportation and reminders to take medication, to high acuity care, we give our residents the help they need and the respect they deserve.

See Assisted Living FAQs


Memory Care
Benchmark Memory Care, featuring our Mind & Memory approach, is designed to help those with memory loss stay supported as they live engaged and joy-filled lives. Our Benchmark Mind & Memory approach is crafted and guided by Certified Dementia Practitioners (CDP). They know the science behind the disease and how to support and inspire people living with memory loss. This knowledge fuels compassion and understanding and that’s a difference our residents can feel.

See Memory Care FAQs

Respite Care
Our Respite Care Program can provide you with just what you and your loved one need — time to relax, recuperate, and rejuvenate. Whether you’re going away on business, planning a vacation, or simply need some time to yourself, Benchmark's short-term respite care is the perfect solution for providing loved ones with the individualized care they need in a warm and social environment.


See Respite Care FAQs


Skilled Nursing
Benchmark Senior Living offers skilled nursing care at our Continuing Care Retirement Communities to residents—and others from the surrounding community--seeking quality rehabilitation and nursing in a comfortable, loving environment. This type of care is designed for our residents who require rehabilitative therapy, wound care, intravenous (IV) therapy, or monitoring of vital signs. But healing requires more than just medical attention. The entire living experience is important to emotional and physical well-being. Our team and extended third party team consists of registered nurses, physical, social, speech, and occupational therapists who cater to you or your loved one’s specific needs and promote healing and emotional well-being. 


Q: Can Benchmark help if my mom or dad has experienced falls in the past?


A: Yes, that is part of the Individual Service Plan for your loved one. We provide our associates with the detailed care needs to address these safety concerns. If falling is a concern, the service plan may include interventions and special precautions to help address this issue that will be followed by our care managers.


At every Benchmark Senior Living community, we strive to help our residents maintain and improve balance through safety precautions, therapy, medication management and a variety of exercise classes.


Q: Do you have a medication management program?


A: Yes, Benchmark has a medication management program, which may be added to an Individual Service Plan. Our associates are trained and ready to help with medication management, whether that means a friendly reminder when it's time to take medications, oversight to ensure medications are taken properly, or daily medication administration (levels vary depending on location). Ask your community representative for details.


Q: Do you offer rehabilitation or skilled nursing?


A: Care options vary by community. Skilled nursing and rehabilitation care are offered in certain Benchmark communities, and when a resident requires more care than can be provided by our team, we work with the family, physician and partner providers to help find an alternate solution that works for you and your family.


Q: How is level of care determined?


A: Before move-in, our nurses and care team will assess your current health and review your medical history to see how we can best meet your needs. They will also just get to know you, discuss your preferences, your normal routines, and what matters most to you so they can develop a plan that’s tailor-made for you. We monitor each Individual Service Plan regularly, making constant updates and modifying as necessary.


Q: What is your staff to resident ratio?


A: Our whole approach is resident-focused. We determine our staffing based on the complexity of each resident's particular needs, not based on a set amount of time predicted to meet those needs. Care at Benchmark is thorough and personalized, and each resident is reliably delivered the particular services they need and prefer every day. Our Variable Staffing Model is designed to create staffing and scheduling consistency, making it easier for our associates to do their jobs well. Ultimately, our care system means that each resident is treated with respect, kindness, and comprehensive personal care.

Q: How do you deliver comprehensive, personal care to every resident?


A: Benchmark’s Resident Care Associates are trained to deliver personalized care to our residents. With consistent contact, the Resident Care Associates in each community get to know our residents, allowing for personal, trusting relationships. Just as importantly, the Resident Care Associates gain the ability to identify more serious matters that might arise in a resident, such as a change in physical or cognitive condition.


Benchmark’s Resident Care Associate program provides continuity of care for our residents and allows residents and families to cultivate a personal, trusting connection with staff.


Q: Can you help to provide a doctor?


A: Residents may keep their current physicians or our team can help them find physicians near the community. Some doctors make regular visits to our communities, but a resident is not obligated to use them. We can also provide scheduled transportation for our residents who need a ride to a doctor’s appointment, for an additional fee.


Q: What training do Benchmark team members receive?


A: We provide continued education and training, clinical care protocols and multiple quality assurance measures to reinforce our strong standards. Benchmark’s award-winning training programs have been developed throughout our nearly 20-year history and include classroom, online and hands-on training, and employee shadowing and mentoring.


Benchmark University is our company-wide training and development program. Through it we provide executive and management development experiences for our highest potential leaders and skills-based series of courses, workshops, seminars, and experiential learning programs for all associates.


Q: What are the typical services provided in Benchmark’s Assisted Living?


A: Some of our residents in assisted living simply require general oversight and reminders while others need various levels of care and assistance. We can assist our residents with all of their Activities of Daily Living (ADLs) such as showering, dressing, grooming and even dining. Each resident has an Individual Service Plan that details his or her service plan and is regularly updated to meet evolving needs.



Q: What are the typical services provided in Benchmark’s Independent Living?


A: Our independent living communities offer restaurant-style fine dining, a full calendar of programs and events, housekeeping, laundry service, and transportation along with friendships and connections to last a lifetime. Care is available when they need it, but most of our independent living residents seek out the active and maintenance-free lifestyle these communities have to offer. Learn more about Benchmark’s independent living communities.


Costs


Q: How much does senior living cost?


A: The cost to live at Benchmark is based on each resident’s Individual Service Plan and room rental fees, which vary by location. We can help you calculate your current monthly expenses, which might be helpful to consider when planning for senior living expenses. For more information, contact a community in your area.


Q: What financial options are available to make senior care more affordable?


A: Investing in our resident’s future is one of our key priorities and Benchmark is very committed to helping seniors explore financial solutions. To ease the process, we’ve partnered with several agencies to help you and your family. Our complimentary program, Financial Concierge, offers a variety of options to help afford senior living. Speak with our financial advisor to learn more or call our Financial Concierge at 800-305-2605.


Touring and Visits


Q: How do I arrange a visit?


A: The first step is to just give the community a call. Ask for either the Director of Community Relations or the Executive Director to arrange your tour. During your visit, we’ll talk to you about your personal circumstances, what matters most to you and your family and how we can meet your individual needs. Click here to find your nearest Benchmark community to schedule a tour.


Activities and Programming


Q: What types of experiences do you offer?


A: Our programs vary by community and are specially designed to engage and delight our residents in six dimensions of wellness – physical, social, intellectual, emotional, purposeful and spiritual wellness. Our intellectual and social experiences include concerts, book discussions, cultural programs, food demonstrations, educational seminars and much more. We also offer programming that helps our residents stay physically active, including fitness classes, strength and balance programs, and walking clubs.


Guided by our award-winning Live Now, Live Well Program and supported by our Resident Care Associates, residents can get the support they need to connect and stay engaged.


Programs available at all Benchmark communities include:

• Benchmark Connections: A fun and easy technology program to help residents stay connected to family, friends, and loved ones
• Arthritis Exercise Program: Gentle activities to increase joint flexibility, range of motion and maintain muscle strength
• Theme Programs: Tour the world and experience different countries’ histories, traditions, cultures and foods
• Dream Now: Residents and families can enter their “wishes” in to the Dream Now jar, and our Dream Team will help make the dream come true!
• Welcome Committee and Friendship Club: Features a full calendar of engaging experiences and programs to inspire and promote an active social life. View a sample activity calendar or find a community and view their unique week-at-a-glance activity calendar.

 

Q: How can you design activities to engage residents with dementia or memory problems?


A: Our trained caregivers utilize a Positive Interactions tool to help customize programs to individual interests. Another tool we use is an Engagement Box to help families and caregivers find ways to interact on more meaningful levels. The boxes can be filled with pictures, conversation topics and other artifacts that have personal meaning for our residents. These simple tools can create deeper connections, quality family visits and more meaningful moments for all.  But more than the tools and programs are the personal connections that result from the compassionate individuals that not only care for your loved one but care about them.


Q: Can residents request events or activities?

A: Yes! In fact, activity calendars are different at each community because each one is tailored to its specific residents’ requests and interests. Our communities also hold monthly resident council meetings, so we can be certain our activities meet their needs and interests.

Amenities and Environment


Q: What is the average age of residents in assisted living?


A: While age varies by each community, in general, our residents are in their mid-80's.


Q: How does the dining program work? Are residents given three meals a day? Are they able to eat only at mealtimes?


A: In assisted living, we serve three meals a day and our dining service coordinators serve our residents restaurant-style. Emphasizing choice is important in our Dining Services Program. In addition to the unique entrees featured at each meal, we also offer an “always available” menu for our residents. There is also a bistro in each community, which is open 24 hours a day, 7 days a week, where our residents can grab a snack or beverage anytime.

Q: Will my loved one have access to transportation for appointments, trips to visit family, and other events they participate in outside the community?


A: Yes, transportation to and from events and outings are standard. While the calendar of events varies at each of our communities, most communities include a day in each week where they take our residents shopping or sightseeing in the area. Many communities schedule outings to local grocery stores, pharmacies and local shops for residents.


Q: Are there restrictions on visiting hours?

A: As this is our residents' home, we welcome visitors and work with our family and friends to visit their loved ones at a time that works best for them.

Moving-in Process and Short-Term Care

 

Q: How quickly can you help?


A: We work with each family to support their needs as best we can, including short-term stays when possible. Residents receive a comprehensive Individual Service Plan, developed from our own assessments by a registered nurse, as well as input gathered from the resident and their family. We monitor each Individual Service Plan regularly, making constant updates and modifying as necessary.


Q: Can I bring my own furniture?


A: Yes, you are welcome to bring your own furniture with you as this is your home! We encourage you to design your suite to be as comfortable and familiar as possible. If necessary, we can assist you in obtaining furniture either for rent or purchase. We do, however, reserve the right to inspect your furniture for safety and functionality purposes.


Q: Do we have to sign a long-term agreement for the apartment?


A: No. Our independent living, assisted living, and memory care communities do not require long-term agreements.  However, most of our communities require a deposit/move-in fee upon signing the residency agreement. We also require 30-days written notice prior to moving out of the community. Select independent living communities may require a long-term agreement and each community will be able to provide specific information on their requirements.


Q. How do Continuing Care Retirement Communities differ?


A: All CCRCs offer residential housing and amenities, but the range and cost of on-site services vary widely. A Life Plan Community is a CCRC that offers access to full-service housing and a wide range of amenities and programs, as well as access to long-term care including assisted living, memory care or skilled nursing should the need arise. Other plans may not offer the same comprehensive package, so understanding the differences in other options will help you make the right decision for you and your family.


Q: Do you offer any short-term care?


A: Yes, we do offer short-term, or Respite, care at many of our communities. We offer the Easy Stay Program which gives you and your loved one the kind of personal short term care that you both may need. While enjoying all the services and amenities that Benchmark communities offer, you and your caregiver can take the time you need to recover or rejuvenate. Learn more about Benchmark Respite Care.


Q: Can we move in as a couple?


A: Yes! At Benchmark, couples can live together in their own suite surrounded by their familiar belongings. That means both spouses can move in, get the help they need, and not have to live apart. Couples that reside together can share one Benchmark personal care associate for service needs. Some restrictions may apply in the event a spouse is enrolled in the memory care program.

The Benchmark Difference & Benchmark Signature Services

Q: How can I show my loved one I'm not taking away her freedom?


A: If your loved one is worried about losing his or her independence, help them understand that senior living provides plenty of lifestyle choices. At Benchmark, senior living is meant to promote independence, not hinder it. For example, residents always have a variety of dining options at mealtimes and enjoy their normal daily routines just as they’ve always done, meaning they choose how to spend their day.


The Benchmark Experience includes relationship-based care, which means the same people are caring for our resident’s day in and day out. Every resident of Benchmark is assigned a Resident Care Associate per shift. With consistent contact, the associate truly gets to know the resident, allowing for a much more personal, trusting relationship. Benchmark's Dedicated Resident Care Associate program provides continuity of care for our residents and allows residents and families to cultivate a personal, trusting relationship with staff.


Related Links

Independent Living FAQs

Assisted Living FAQs


Memory Care FAQs


Respite Care FAQs


Service Plans and Safety


Q: What lifestyle options are available at Benchmark?


A: Benchmark offers one or more lifestyle options at each community, ranging from Independent Living, Assisted Living, Memory Care, Respite Care, Skilled Nursing Care, Continuing Care Retirement Communities as well as coordination of hospice and other care services. If you’re not sure what type of living arrangements or care services you want or need, contact a Benchmark community near you and discover what option is right for you.


Independent Living
Benchmark’s Independent Living option is designed specifically for seniors looking for a carefree lifestyle without the burdens of maintaining a home. Our independent living residents seek out the active and maintenance-free lifestyle our beautiful communities have to offer.

See Independent Living FAQs


Assisted Living
Residents who choose Benchmark’s Traditional Assisted Living get senior living at its best – secure, at ease, pleasant and supportive. From assistance with basic activities of daily living and dressing, to transportation and reminders to take medication, to high acuity care, we give our residents the help they need and the respect they deserve.

See Assisted Living FAQs


Memory Care
Benchmark Memory Care, featuring our Mind & Memory approach, is designed to help those with memory loss stay supported as they live engaged and joy-filled lives. Our Benchmark Mind & Memory approach is crafted and guided by Certified Dementia Practitioners (CDP). They know the science behind the disease and how to support and inspire people living with memory loss. This knowledge fuels compassion and understanding and that’s a difference our residents can feel.

See Memory Care FAQs

Respite Care
Our Respite Care Program can provide you with just what you and your loved one need — time to relax, recuperate, and rejuvenate. Whether you’re going away on business, planning a vacation, or simply need some time to yourself, Benchmark's short-term respite care is the perfect solution for providing loved ones with the individualized care they need in a warm and social environment.


See Respite Care FAQs


Skilled Nursing
Benchmark Senior Living offers skilled nursing care at our Continuing Care Retirement Communities to residents—and others from the surrounding community--seeking quality rehabilitation and nursing in a comfortable, loving environment. This type of care is designed for our residents who require rehabilitative therapy, wound care, intravenous (IV) therapy, or monitoring of vital signs. But healing requires more than just medical attention. The entire living experience is important to emotional and physical well-being. Our team and extended third party team consists of registered nurses, physical, social, speech, and occupational therapists who cater to you or your loved one’s specific needs and promote healing and emotional well-being. 


Q: Can Benchmark help if my mom or dad has experienced falls in the past?


A: Yes, that is part of the Individual Service Plan for your loved one. We provide our associates with the detailed care needs to address these safety concerns. If falling is a concern, the service plan may include interventions and special precautions to help address this issue that will be followed by our care managers.


At every Benchmark Senior Living community, we strive to help our residents maintain and improve balance through safety precautions, therapy, medication management and a variety of exercise classes.


Q: Do you have a medication management program?


A: Yes, Benchmark has a medication management program, which may be added to an Individual Service Plan. Our associates are trained and ready to help with medication management, whether that means a friendly reminder when it's time to take medications, oversight to ensure medications are taken properly, or daily medication administration (levels vary depending on location). Ask your community representative for details.


Q: Do you offer rehabilitation or skilled nursing?


A: Care options vary by community. Skilled nursing and rehabilitation care are offered in certain Benchmark communities, and when a resident requires more care than can be provided by our team, we work with the family, physician and partner providers to help find an alternate solution that works for you and your family.


Q: How is level of care determined?


A: Before move-in, our nurses and care team will assess your current health and review your medical history to see how we can best meet your needs. They will also just get to know you, discuss your preferences, your normal routines, and what matters most to you so they can develop a plan that’s tailor-made for you. We monitor each Individual Service Plan regularly, making constant updates and modifying as necessary.


Q: What is your staff to resident ratio?


A: Our whole approach is resident-focused. We determine our staffing based on the complexity of each resident's particular needs, not based on a set amount of time predicted to meet those needs. Care at Benchmark is thorough and personalized, and each resident is reliably delivered the particular services they need and prefer every day. Our Variable Staffing Model is designed to create staffing and scheduling consistency, making it easier for our associates to do their jobs well. Ultimately, our care system means that each resident is treated with respect, kindness, and comprehensive personal care.

Q: How do you deliver comprehensive, personal care to every resident?


A: Benchmark’s Resident Care Associates are trained to deliver personalized care to our residents. With consistent contact, the Resident Care Associates in each community get to know our residents, allowing for personal, trusting relationships. Just as importantly, the Resident Care Associates gain the ability to identify more serious matters that might arise in a resident, such as a change in physical or cognitive condition.


Benchmark’s Resident Care Associate program provides continuity of care for our residents and allows residents and families to cultivate a personal, trusting connection with staff.


Q: Can you help to provide a doctor?


A: Residents may keep their current physicians or our team can help them find physicians near the community. Some doctors make regular visits to our communities, but a resident is not obligated to use them. We can also provide scheduled transportation for our residents who need a ride to a doctor’s appointment, for an additional fee.


Q: What training do Benchmark team members receive?


A: We provide continued education and training, clinical care protocols and multiple quality assurance measures to reinforce our strong standards. Benchmark’s award-winning training programs have been developed throughout our nearly 20-year history and include classroom, online and hands-on training, and employee shadowing and mentoring.


Benchmark University is our company-wide training and development program. Through it we provide executive and management development experiences for our highest potential leaders and skills-based series of courses, workshops, seminars, and experiential learning programs for all associates.


Q: What are the typical services provided in Benchmark’s Assisted Living?


A: Some of our residents in assisted living simply require general oversight and reminders while others need various levels of care and assistance. We can assist our residents with all of their Activities of Daily Living (ADLs) such as showering, dressing, grooming and even dining. Each resident has an Individual Service Plan that details his or her service plan and is regularly updated to meet evolving needs.



Q: What are the typical services provided in Benchmark’s Independent Living?


A: Our independent living communities offer restaurant-style fine dining, a full calendar of programs and events, housekeeping, laundry service, and transportation along with friendships and connections to last a lifetime. Care is available when they need it, but most of our independent living residents seek out the active and maintenance-free lifestyle these communities have to offer. Learn more about Benchmark’s independent living communities.


Costs


Q: How much does senior living cost?


A: The cost to live at Benchmark is based on each resident’s Individual Service Plan and room rental fees, which vary by location. We can help you calculate your current monthly expenses, which might be helpful to consider when planning for senior living expenses. For more information, contact a community in your area.


Q: What financial options are available to make senior care more affordable?


A: Investing in our resident’s future is one of our key priorities and Benchmark is very committed to helping seniors explore financial solutions. To ease the process, we’ve partnered with several agencies to help you and your family. Our complimentary program, Financial Concierge, offers a variety of options to help afford senior living. Speak with our financial advisor to learn more or call our Financial Concierge at 800-305-2605.


Touring and Visits


Q: How do I arrange a visit?


A: The first step is to just give the community a call. Ask for either the Director of Community Relations or the Executive Director to arrange your tour. During your visit, we’ll talk to you about your personal circumstances, what matters most to you and your family and how we can meet your individual needs. Click here to find your nearest Benchmark community to schedule a tour.


Activities and Programming


Q: What types of experiences do you offer?


A: Our programs vary by community and are specially designed to engage and delight our residents in six dimensions of wellness – physical, social, intellectual, emotional, purposeful and spiritual wellness. Our intellectual and social experiences include concerts, book discussions, cultural programs, food demonstrations, educational seminars and much more. We also offer programming that helps our residents stay physically active, including fitness classes, strength and balance programs, and walking clubs.


Guided by our award-winning Live Now, Live Well Program and supported by our Resident Care Associates, residents can get the support they need to connect and stay engaged.


Programs available at all Benchmark communities include:

• Benchmark Connections: A fun and easy technology program to help residents stay connected to family, friends, and loved ones
• Arthritis Exercise Program: Gentle activities to increase joint flexibility, range of motion and maintain muscle strength
• Theme Programs: Tour the world and experience different countries’ histories, traditions, cultures and foods
• Dream Now: Residents and families can enter their “wishes” in to the Dream Now jar, and our Dream Team will help make the dream come true!
• Welcome Committee and Friendship Club: Features a full calendar of engaging experiences and programs to inspire and promote an active social life. View a sample activity calendar or find a community and view their unique week-at-a-glance activity calendar.

 

Q: How can you design activities to engage residents with dementia or memory problems?


A: Our trained caregivers utilize a Positive Interactions tool to help customize programs to individual interests. Another tool we use is an Engagement Box to help families and caregivers find ways to interact on more meaningful levels. The boxes can be filled with pictures, conversation topics and other artifacts that have personal meaning for our residents. These simple tools can create deeper connections, quality family visits and more meaningful moments for all.  But more than the tools and programs are the personal connections that result from the compassionate individuals that not only care for your loved one but care about them.


Q: Can residents request events or activities?

A: Yes! In fact, activity calendars are different at each community because each one is tailored to its specific residents’ requests and interests. Our communities also hold monthly resident council meetings, so we can be certain our activities meet their needs and interests.

Amenities and Environment


Q: What is the average age of residents in assisted living?


A: While age varies by each community, in general, our residents are in their mid-80's.


Q: How does the dining program work? Are residents given three meals a day? Are they able to eat only at mealtimes?


A: In assisted living, we serve three meals a day and our dining service coordinators serve our residents restaurant-style. Emphasizing choice is important in our Dining Services Program. In addition to the unique entrees featured at each meal, we also offer an “always available” menu for our residents. There is also a bistro in each community, which is open 24 hours a day, 7 days a week, where our residents can grab a snack or beverage anytime.

Q: Will my loved one have access to transportation for appointments, trips to visit family, and other events they participate in outside the community?


A: Yes, transportation to and from events and outings are standard. While the calendar of events varies at each of our communities, most communities include a day in each week where they take our residents shopping or sightseeing in the area. Many communities schedule outings to local grocery stores, pharmacies and local shops for residents.


Q: Are there restrictions on visiting hours?

A: As this is our residents' home, we welcome visitors and work with our family and friends to visit their loved ones at a time that works best for them.

Moving-in Process and Short-Term Care

 

Q: How quickly can you help?


A: We work with each family to support their needs as best we can, including short-term stays when possible. Residents receive a comprehensive Individual Service Plan, developed from our own assessments by a registered nurse, as well as input gathered from the resident and their family. We monitor each Individual Service Plan regularly, making constant updates and modifying as necessary.


Q: Can I bring my own furniture?


A: Yes, you are welcome to bring your own furniture with you as this is your home! We encourage you to design your suite to be as comfortable and familiar as possible. If necessary, we can assist you in obtaining furniture either for rent or purchase. We do, however, reserve the right to inspect your furniture for safety and functionality purposes.


Q: Do we have to sign a long-term agreement for the apartment?


A: No. Our independent living, assisted living, and memory care communities do not require long-term agreements.  However, most of our communities require a deposit/move-in fee upon signing the residency agreement. We also require 30-days written notice prior to moving out of the community. Select independent living communities may require a long-term agreement and each community will be able to provide specific information on their requirements.


Q. How do Continuing Care Retirement Communities differ?


A: All CCRCs offer residential housing and amenities, but the range and cost of on-site services vary widely. A Life Plan Community is a CCRC that offers access to full-service housing and a wide range of amenities and programs, as well as access to long-term care including assisted living, memory care or skilled nursing should the need arise. Other plans may not offer the same comprehensive package, so understanding the differences in other options will help you make the right decision for you and your family.


Q: Do you offer any short-term care?


A: Yes, we do offer short-term, or Respite, care at many of our communities. We offer the Easy Stay Program which gives you and your loved one the kind of personal short term care that you both may need. While enjoying all the services and amenities that Benchmark communities offer, you and your caregiver can take the time you need to recover or rejuvenate. Learn more about Benchmark Respite Care.


Q: Can we move in as a couple?


A: Yes! At Benchmark, couples can live together in their own suite surrounded by their familiar belongings. That means both spouses can move in, get the help they need, and not have to live apart. Couples that reside together can share one Benchmark personal care associate for service needs. Some restrictions may apply in the event a spouse is enrolled in the memory care program.

The Benchmark Difference & Benchmark Signature Services

Q: How can I show my loved one I'm not taking away her freedom?


A: If your loved one is worried about losing his or her independence, help them understand that senior living provides plenty of lifestyle choices. At Benchmark, senior living is meant to promote independence, not hinder it. For example, residents always have a variety of dining options at mealtimes and enjoy their normal daily routines just as they’ve always done, meaning they choose how to spend their day.


The Benchmark Experience includes relationship-based care, which means the same people are caring for our resident’s day in and day out. Every resident of Benchmark is assigned a Resident Care Associate per shift. With consistent contact, the associate truly gets to know the resident, allowing for a much more personal, trusting relationship. Benchmark's Dedicated Resident Care Associate program provides continuity of care for our residents and allows residents and families to cultivate a personal, trusting relationship with staff.


Related Links

Independent Living FAQs

Assisted Living FAQs


Memory Care FAQs


Respite Care FAQs


Connect With Us

Stay connected to all the news that matters